Work
My Society: Security & Management App for Housing Communities
A visitor security and community management app for housing societies, grown from 100 to 1,600 users.
Brief
Housing society residents and administrators had no digital system for visitor security or day-to-day communication, relying on paper notices and manual gate logs.
Approach
- Real-Time Authorization: Built an end-to-end Android app featuring visitor authorization backed by Firebase Realtime Database and Google Cloud Messaging, complete with an automatic phone call fallback.
- Community Management: Layered day-to-day management tools on top, including notices, complaints, and bill reminders.
- User-Centric Updates: Lifted usage by 15% through Material Design dark mode and Hindi-language support based on customer research.
- Pragmatic Decisions: Prototyped payment processing for maintenance bills, but ultimately shut it down after determining liability and fees outweighed resident benefits.
Result
Grew from 100 to 1,600 users with zero downtime through that growth. Drew interest from a home repair company wanting to offer services through the app, and from a group abroad wanting to adapt it for their own communities. Wound the project down to focus on college.
