Full-Stack Contributions to Oracle's CRM Platform

Growing from Contributor to Owner

When I joined the team as a recent graduate, my first goal was to get a deep understanding of the complex microservices architecture. My initial major task involved setting up and implementing the new Engage Webhooks service, following design documents and collaborating closely with senior developers to translate requirements into production-ready code. This experience was foundational, teaching me the standards for building reliable services at scale.

As I grew in the role, I began taking on more design ownership. A key project I led was architecting a new, thread-safe Data Encryption Service from the ground up. I designed it with simple APIs that abstracted away the complexity of key management, which led to its adoption by over five other teams, significantly improving their developer velocity. I also contributed heavily to the frontend, building React components for the Supervisor Dashboard and partnering with UX to ensure the final product was both powerful and intuitive. Seeing my contributions—from backend architecture to UI implementation—come together in a platform projected to drive $2M in new revenue has been an incredibly rewarding experience.